Looking for an answer to your question?

Here are some frequently asked questions from our customers.

 

General

SafetyTree Products

  • How wide is the tree protection?

    Our SafetyTree Slackline tree protector has a width of 13 cm.

  • Is 1 m length not a little?

    That always depends on the thickness of your trees! Therefore, the tree protection can be comfortably expanded thanks to the sewn-on velcro closure! Just pieced and ready! This makes it possible to optimally protect various thick and species of trees. Calculation under the point: How many tree protections for my tree diameter?

  • Is the Velcro on the entire surface or only at one end?

    Only a strip at the beginning of the tree protection, which is completely sufficient to fix the tree nursery to the tree optimally.

  • How many tree protections for my tree diameter?

    In the following, we have created an overview how to protect different trees with different diameters.

    – Tree Ø = 0 cm – 30 cm > 94 cm scope:
    at 1 Tree = 1 x Tree protection (1 Set)
    at 2 Trees = 2 x Tree protection (1 Set)

    – Tree Ø = 35 cm – 60 cm > 110 cm – 189 cm scope:
    at 1 Tree = 2 x Tree protection (1 Set)
    at 2 Trees = 4 x Tree protection (2 Sets)

    – Tree Ø = 70 cm – 90 cm > 220 cm – 283 cm scope:
    at 1 Tree = 3 x Tree protection (2 Sets)
    at 2 Trees = 6 x Tree protection (3 Sets)

    – Tree Ø = 100 cm – 120 cm > 315 cm – 378 cm scope:
    at 1 Tree = 4 x Tree protection (2 Sets)
    at 2 Trees = 8 x Tree protection (4 Sets)

General

  • Where can I buy your products and where do you deliver them?

    Our products you can buy on Amazon.de, Amazon.fr, Amazon.it, Amazon.es und Amazon.co.uk.

    The complete logistic process and shipping is in the hands of Amazon. Amazon in Europe currently does not accept shipping to non-EU countries due to various customs regulations of the individual countries. The following countries are supplied by Amazon Europe:

    Orders via amazon.de, amazon.co.uk and amazon.fr are delivered to the following countries: Belgien, Bulgarien, Dänemark, Frankreich, Estland, Finnland, Griechenland, Großbritannien, Irland, Italien, Lettland, Litauen, Luxemburg, Malta, Niederlande, Österreich, Polen, Portugal, Rumänien, Schweden, Slowakei, Slowenien, Spanien, Tschechische Republik, Ungarn, Zypern

  • Can I see your products first in a shop?

    No, to keep costs down, we do not sell our products in traditional retail. We can pass these savings on to our customers. Often, people wonder how we can keep the prices for our high-quality products so low. This is due to our simple business model to produce incomparable products and to distribute them through the world’s leading online provider. However, we offer each customer a 30-day return guarantee, so you can buy and watch the products carefree.

General

  • Why was there no invoice for delivery?

    Invoices are always sent to you within 24h-48h as a separate e-mail. Therefore, it is worthwhile to take a look at your SPAM folder, in case our e-mail accidentally landed there.

 

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